Laura has experience in the Health Care, Business-to-Business and Business-to-Consumer industries. Responsibilities include sales as well as customer service. As a Geriatric Program Director for Devereux House, a skilled nursing facility she specialized in Alzheimer’s patients. Laura was responsible for social activity planning, patient care planning, conveyed a philosophy that supported the dignity, privacy, independence, choice, and individuality of residents.
Laura also has experience in the automotive and publishing industries. As a Client Care specialist at Michaud Mitsubishi, she created a strong rapport and set specific goals and plans to prioritize, organize, and accomplished daily task. Developed valuable connections with clients to provide vehicle information in response to inquiries about products, services, and finance options and set appointments to give customers an opportunity to view the product in person and potentially purchase.
As a Marketing/Production coordinator she was successful at communication with direct vendors from China, Request for Quotes, and arranging Product sample shipments. Assists with travel plans when preparing for product fairs in China, Hong Kong, and New York City.
Laura’s passion resides in working in the customer service industry and strongly believes in ethics and integrity and genuinely cares about people.